Renting a bike or car in Puducherry is a popular choice for both locals and tourists, offering flexibility to explore the region at your own pace.
1. Policies and Terms & Conditions
| Aspect | Details |
|---|---|
| Rental Agreement | Renters must sign a rental agreement outlining the terms and conditions of the service. |
| Rental Duration | Vehicles are available for various durations, including hourly, daily, weekly, or monthly rentals. |
| Usage Limitations | Vehicles are to be used within the specified geographic area unless prior permission is obtained for interstate travel. |
| Fuel Policy | Typically, vehicles are provided with a full tank, and renters are expected to return them with a full tank. |
| Insurance | Basic insurance coverage is usually included; however, renters may opt for additional coverage at extra cost. |
| Security Deposit | A refundable security deposit may be required at the time of rental. |
1. Rental Agreement
- Renters must sign a rental agreement before taking possession of the vehicle.
- The agreement includes terms and conditions regarding usage, damages, responsibilities, and liabilities.
- It is essential to read the agreement carefully before signing.
2. Rental Duration
- Vehicles can be rented for different time periods:
- Hourly Rentals – Short-term use, ideal for quick trips.
- Daily Rentals – Suitable for day-long usage.
- Weekly Rentals – For extended trips or business purposes.
- Monthly Rentals – Long-term use at a discounted rate.
- Renters must return the vehicle within the agreed rental period to avoid additional charges.
3. Usage Limitations
- Vehicles must be used within the designated geographic area specified in the agreement.
- If renters wish to travel outside the permitted area or cross state borders, prior approval is required.
- Unauthorized interstate travel may result in penalties or void insurance coverage.
4. Fuel Policy
- Vehicles are usually provided with a full tank of fuel.
- Renters are required to return the vehicle with a full tank.
- If the vehicle is returned with less fuel:
- The renter may be charged a refueling fee.
- The cost of fuel may be deducted from the security deposit.
5. Insurance
- Basic insurance coverage is typically included in the rental cost.
- The insurance may cover:
- Third-party liability
- Vehicle damage (partially covered)
- Renters can opt for additional insurance coverage at an extra cost for:
- Comprehensive damage protection
- Personal accident coverage
- Theft protection
6. Security Deposit
- A refundable security deposit is required at the time of booking.
- The deposit amount varies based on:
- Type of vehicle
- Rental duration
- Renter’s driving history
- The deposit is refunded after the vehicle is returned, provided:
- There are no damages or violations.
- The vehicle is returned with a full fuel tank.
- All rental terms have been followed.
2. Eligibility and Documentation
| Requirement | Details |
|---|---|
| Age Limit | Renters must be at least 18 years old for two-wheelers and 21 years old for four-wheelers. |
| Driving License | A valid driving license is mandatory for the respective vehicle category. |
| Identification Proof | Additional ID proof such as Aadhar Card, Voter ID, or Passport is required. |
| Payment Method | Payment is typically made in advance, and a credit/debit card may be required for security purposes. |
Step 1: Check Age Eligibility
- For two-wheelers: The renter must be at least 18 years old.
- For four-wheelers: The renter must be at least 21 years old.
Step 2: Ensure You Have a Valid Driving License
- A valid driving license is mandatory.
- The license must be for the respective vehicle category (bike or car).
Step 3: Provide Additional Identification Proof
- Along with the driving license, renters must submit one of the following ID proofs:
- Aadhar Card
- Voter ID
- Passport
Step 4: Prepare for Payment
- Payment for the rental is typically made in advance.
- A credit or debit card may be required for security purposes.
3. Inclusions and Exclusions
| Aspect | Inclusions | Exclusions |
|---|---|---|
| Fuel Cost | Not included; renters bear the fuel expenses. | |
| Interstate Taxes | Not included; renters are responsible for any interstate taxes if applicable. | |
| Parking Charges | Not included; renters must pay for parking. | |
| Toll Taxes | Not included; renters are responsible for toll charges. | |
| Mechanical Warranty | Providers ensure the vehicle is in good condition; mechanical failures not due to renter’s negligence are covered. | Damages due to accidents or misuse. |
| Helmet | One helmet is typically provided with two-wheeler rentals. | Additional helmets may incur extra charges. |
1. Fuel Cost
- Inclusion: ❌ Not Included – Renters must bear the fuel expenses themselves.
- Exclusion: ✅ The company does not provide fuel. Renters must refill as needed.
2. Interstate Taxes
- Inclusion: ❌ Not Included – If renters cross state borders, they must pay the interstate taxes.
- Exclusion: ✅ Any interstate tax charges are the renter’s responsibility.
3. Parking Charges
- Inclusion: ❌ Not Included – Renters must pay for any parking fees.
- Exclusion: ✅ Parking charges are not covered by Motoshare.
4. Toll Taxes
- Inclusion: ❌ Not Included – Renters must pay for toll charges.
- Exclusion: ✅ Toll tax expenses are not covered by the provider.
5. Mechanical Warranty
- Inclusion: ✅ The vehicle is provided in good condition by the provider.
- ✅ Mechanical failures (not caused by renter’s negligence) are covered.
- Exclusion: ❌ Damages due to accidents or misuse are not covered.
6. Helmet (For Two-Wheelers)
- Inclusion: ✅ One helmet is provided with bike rentals.
- Exclusion: ❌ Additional helmets may incur extra charges.
4. Renter’s Responsibilities and Liabilities
| Aspect | Details |
|---|---|
| Vehicle Condition | Renters must return the vehicle in the same condition as received. |
| Traffic Violations | Renters are liable for any traffic fines or legal actions due to violations during the rental period. |
| Accidents and Damages | Renters are responsible for costs arising from accidents or damages unless additional insurance is purchased. |
| Prohibited Activities | Subleasing the vehicle, participating in races, or using the vehicle for illegal activities is prohibited. |
1. Vehicle Condition
- When you rent a vehicle, you must return it in the same condition as received.
- Check for any existing damages before taking the vehicle and report them to avoid liability.
- Avoid any modifications, alterations, or excessive wear and tear.
- If the vehicle is returned in a damaged or dirty condition, additional charges may apply.
2. Traffic Violations
- You are fully responsible for any traffic fines, penalties, or legal actions due to violations while using the rental vehicle.
- Follow all traffic rules, speed limits, and parking regulations.
- If a fine is issued, it will be charged to you even after the rental period.
- The rental company may charge an administrative fee for processing fines.
3. Accidents and Damages
- If an accident occurs, immediately inform the rental company and local authorities if required.
- Renters must cover repair costs for damages caused to the vehicle unless they have purchased additional insurance coverage.
- In case of third-party damage, legal and financial responsibility falls on the renter unless covered by insurance.
- If insurance is purchased, follow the claim process as instructed by the rental company.
- Unauthorized repairs or services should not be conducted without the rental company’s approval.
4. Prohibited Activities
- Subleasing the vehicle – Renting the vehicle to another person is strictly prohibited.
- Participating in races – The vehicle must not be used for any racing, speed testing, or stunts.
- Illegal activities – Using the vehicle for smuggling, transporting illegal goods, or any criminal activities is not allowed.
- Off-road driving – Unless specified, the vehicle must only be driven on legal roads.
- Overloading – Carrying more passengers or cargo than the vehicle’s capacity is against rental policies.
5. Payment and Charges
| Aspect | Details |
|---|---|
| Rental Rates | Rates vary based on vehicle type and rental duration. |
| Security Deposit | A refundable deposit may be required, returned upon satisfactory inspection of the vehicle. |
| Late Return Fees | Additional charges apply for returning the vehicle beyond the agreed time. |
| GST | Goods and Services Tax is applicable on rental charges as per government regulations. |
1. Rental Rates
- The rental charges depend on two factors:
- Vehicle Type – Different rates apply for bikes and cars.
- Rental Duration – Prices vary based on hourly, daily, weekly, or monthly rentals.
- Customers should check the pricing details before booking.
2. Security Deposit
- A refundable deposit may be required at the time of vehicle pickup.
- The deposit amount varies based on the vehicle type.
- The deposit is returned after a proper inspection of the vehicle upon return.
- Any damages or violations may lead to partial or full deduction from the deposit.
3. Late Return Fees
- If the vehicle is returned after the agreed-upon time, extra charges apply.
- Late fees are calculated based on the exceeded hours or days.
- Customers should ensure timely returns to avoid additional charges.
4. GST (Goods and Services Tax)
- GST is applicable on all rental charges.
- The tax percentage follows government regulations.
- The final amount, including GST, is displayed at the time of booking.
6. Additional Considerations
- Interstate Travel: Renters planning to travel outside Puducherry should inform the rental agency to obtain necessary permits and understand additional charges.
- Vehicle Pickup and Drop-off: Clarify the designated locations and any associated fees for pickup and drop-off.
- Emergency Support: Ensure the rental provider offers 24/7 roadside assistance for emergencies.
1. Interstate Travel
- If you plan to travel outside Puducherry, inform the rental agency in advance.
- The agency will provide necessary permits required for interstate travel.
- Be aware of additional charges such as:
- State permit fees
- Road taxes for other states
- Extra security deposit (if applicable)
- Ensure the vehicle complies with regulations in the destination state.
2. Vehicle Pickup and Drop-off
- Confirm the designated pickup location with the rental agency.
- If you need to drop off the vehicle at a different location, check:
- Availability of the service
- Any extra charges involved
- Some agencies offer doorstep pickup/drop-off for an extra fee.
- Always return the vehicle on time to avoid late return penalties.
3. Emergency Support
- Ensure that the rental agency provides 24/7 roadside assistance.
- Verify what services are included in emergency support, such as:
- Flat tire assistance
- Battery jump-start
- Fuel delivery (in case of running out of fuel)
- Towing service for major breakdowns
- Keep the emergency contact number of the rental agency handy.
7. Important Contacts
- Puducherry Tourism Development Corporation (PTDC): Oversees vehicle rentals for government departments and can provide information on authorized rental services.
- Local Rental Agencies: Several private operators offer bike and car rentals; it’s advisable to choose reputable providers to ensure compliance with local laws and safety standards.
1. Puducherry Tourism Development Corporation (PTDC)
- Role: Oversees vehicle rentals for government departments and provides information on authorized rental services.
- Contact Details:
- Office Address: PTDC Office, Puducherry, India
- Phone Number: (Check with local tourism office)
- Email: (Visit the official PTDC website for updated details)
- Website: (Search online for the official PTDC website for the latest information)
- How They Help:
- Provide details about authorized rental agencies.
- Ensure compliance with government regulations.
- Offer information about vehicle permits and licenses.
2. Local Rental Agencies
- What They Offer:
- Private operators provide rental services for bikes and cars.
- Options include daily, weekly, and monthly rentals.
- Varieties include scooters, motorcycles, hatchbacks, sedans, and SUVs.
- How to Choose a Reliable Rental Service:
- Check Online Reviews: Look for agencies with positive feedback.
- Verify License & Registration: Ensure the rental service is authorized.
- Ask for Proper Documentation: Rental agreement, insurance, and ID proof.
- Inspect the Vehicle: Check for any damage before renting.
- Confirm Pricing & Policies: Clarify deposit requirements, fuel policy, and refund terms.
3. Key Points to Remember
- Always carry a valid driving license while renting a vehicle.
- Wear a helmet (for bikes) and seat belts (for cars) as per safety rules.
- Ensure the vehicle has proper insurance coverage and registration papers.
- Follow traffic rules and speed limits to avoid fines.
- Return the vehicle on time to avoid late charges.