If the owner rejects your booking request, the rental will not proceed with that vehicle. You can usually look for another available vehicle that matches your travel dates and needs.
If you have already made a payment, check the booking and refund terms that apply to your reservation. The refund process can depend on the payment status and booking conditions.
If your request gets rejected:
- Check your booking status.
- Review any payment or refund information.
- Search for another suitable vehicle.
- Compare the available rental prices.
- Check the new vehicle's pickup location.
- Confirm the rental dates and timings.
- Make sure the replacement vehicle meets your requirements.
Do not make a second booking until you understand what happened to any payment from the first request. If the refund status is unclear, contact the rental support team with your booking details.
It also helps to keep alternative vehicles in mind when travelling during busy periods. Popular vehicles may become unavailable quickly.
Key Takeaway: If an owner rejects your booking, you can look for another available vehicle. If you already paid, check the applicable refund terms and confirm the payment status before making another booking.